About GAP
WHAT IS GAP2?
Building on the first Governance Accountability Project (GAP), GAP2 is a project funded by Sida, EKN, and USAID to improve the capacity of 72 municipalities in Bosnia-Herzegovina (BiH) to provide better services to citizens, increase transparency and responsible decision-making, expand the capacity to effectively manage human and capital resources, and to support a policy and fiscal framework conducive to accountable local government. The project cooperates closely with mayors, local governments, municipal associations, civil society, and the business community to bring Bosnia’s governance structures in line with European Union standards of transparency, accountability, and efficiency. The results of GAP’s efforts have been groundbreaking. Across the board, municipalities are showing increasing levels of efficiency and citizen satisfaction directly correlated with the amount of project assistance.
local interventions
The local interventions component provides municipalities with the tools and resources they need to better serve their citizens and build stronger communities. Major features of this component include establishing modern citizen service centers and urban permitting centers, improving municipal financial management, and contributing to the efficiency and transparency of the budgeting process. Efforts consist of improving administrative service delivery through digitalized registry data and document tracking systems, streamlining urban planning and permitting procedures using GIS software and zoning principles, and training for installation of integrated accounting and budgeting systems. GAP2 supports 41 “legacy” municipalities from the first phase of GAP, and is now providing our signature package of assistance to another 31 additional municipalities, grouped into “cohort 3” and “cohort 4”.
